Telemental Health
Free Telemental Health Services are available to all youth and families in our community through a UYLC grant. These services are offered through A Body and Mind Health Services. Please contact 208-683-8320 for more information.
What is Telemental Health?
Telemental health is the use of telecommunications or videoconferencing technology to provide mental health services. It is sometimes referred to as telepsychiatry or telepsychology. Research suggests that telemental health services can be effective for many people, including, but not limited to those with attention-deficit/hyperactivity disorder (ADHD), post-traumatic stress disorder (PTSD), depression, and anxiety.
As the need for providing virtual mental health care services has increased, providers are finding ways to use phone and videoconferencing technology to bring therapy, evaluations, interventions, and medication management to individuals where they are.
Although the practice has become much more common, especially as a result of the coronavirus (COVID-19) pandemic, more research is needed to understand when and how telemental health services should be used.
Learn about factors to consider when using telemental health.
Potential Benefits
Convenience
Telemental health appointments don’t require travel and often mean less time off work and smoother logistics coordination for things like transportation or childcare. Patients also can schedule appointments with less advance notice and at more flexible hours.
Broader Reach
The technology is available to people who may not have had access to mental health services previously, including those in remote areas and emergency care situations.
Fewer Barriers
For those who may have been hesitant to look for mental health care in the past, telemental health services might be an easier first step than traditional mental health services.
Advances in Technology
As telemental health services have increased, providers have become more familiar with evolving videoconferencing technology, with some switching to entirely virtual practices.
Potential Drawbacks
Access to Technology
Services may be limited by lack of internet connection and devices.
Quality Issues
Varying levels of technological quality can affect how services are provided and received.
Cost
Evolving technology means updating equipment, platforms, and networks for patients.
Privacy
Cameras in users’ homes and virtual online platforms pose privacy considerations. Individuals also might be more hesitant to share sensitive personal information with a provider in a situation where others might hear.
Insurance Coverage
The rise in telehealth during the COVID-19 pandemic has led to policy changes to make services accessible to more people. However, it is not known how long such flexibilities will stay in place, and understanding what services are available can be complicated. Coverage and provider licensure requirements vary from state to state.
Finding a Telemental Health Services Provider
Many of the same considerations for finding a provider for in-person mental health services apply to finding a telemental health services provider. Considerations specific to telemental health include:
- Security: As videoconferencing platforms continue to evolve, most providers use secure platforms through which recording isn’t possible. Industry best practices for videoconferencing for telemental health services providers suggest selecting platforms with appropriate verification, confidentiality, and security features.
- Introductory sessions: Meeting a provider for the first time in a virtual environment may make it more challenging to determine comfort level. Initial free consultations may make it easier to determine if a telemental health services provider feels like a good fit.
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